Returns & Exchanges

At the Bob Marley Official Store, we want you to feel the positive vibrations of your purchase, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn fashion items. Items must be in their original condition with tags attached to ensure a smooth transition back into our inventory.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely pack your unworn apparel in its original packaging, ensuring all official Bob Marley hangtags and labels remain attached.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.